Terms and Conditions

Effective Date: September 26, 2026

Welcome to Blooms Home & Kitchen Appliances Limited.

These Terms and Conditions govern your access to and use of our website and your purchase of products from our business.

By accessing our website or placing an order, you agree to these Terms and Conditions, subject to your rights under applicable law.

1. Company Information

This website is operated by Blooms Home & Kitchen Appliances Limited, a private company limited by shares and registered in Nigeria with the Corporate Affairs Commission.

RC Number: 9785675

Registered Address: B124, Alaba International Market, Electronics Line, Alaba, Lagos State, Nigeria.

Email: et**********@***il.com

2. Our Products and Services

We engage in the retail, wholesale, supply and distribution of electronics, kitchen utensils, cooking equipment, household appliances, domestic electrical appliances and related products.

Products displayed on our website are subject to availability.

We make reasonable efforts to ensure product descriptions, photographs, specifications and prices are accurate.

Product images are provided for illustration and may differ slightly from the actual item due to lighting, screen settings or manufacturer updates.

Material differences will be disclosed where required by law.

3. Website Use

You agree to use this website only for lawful purposes.

You must not attempt to interfere with the website’s operation, gain unauthorised access to our systems, submit fraudulent orders, transmit malicious software or misuse information obtained through our website.

We may restrict access where reasonably necessary to protect our business, customers and website security, subject to applicable law.

4. Customer Accounts

Customers who create accounts are responsible for providing accurate information and maintaining the confidentiality of their login credentials.

You should notify us promptly if you suspect that your account has been accessed without authorisation.

We may take appropriate security measures where suspicious activity is identified.

5. Orders and Order Acceptance

By placing an order, you confirm that the information submitted is accurate and that you are authorised to use your selected payment method.

An order acknowledgement confirms that we have received your order. It does not necessarily mean the order has been accepted.

Orders may be subject to payment verification, product availability and other reasonable checks.

If we cannot fulfil an order after receiving payment, we will notify you and arrange an appropriate refund.

6. Pricing and Payment

Unless otherwise indicated, product prices are displayed in Nigerian naira.

The total amount payable, including applicable delivery fees and other charges, will be presented or communicated before the purchase is completed.

Prices and promotions may change. However, changes will not retrospectively affect an already accepted order unless otherwise agreed or permitted by law.

Payments must be made through payment methods officially offered or confirmed by Blooms Home & Kitchen Appliances Limited.

Where a genuine pricing error occurs, we will inform the customer and discuss the available options, including cancellation and a refund where applicable.

7. Delivery

Delivery availability, charges and estimated times depend on the customer’s location and the products ordered.

Please refer to our Shipping and Delivery Policy for further information.

Where installation is required, customers should confirm whether installation services are available and whether additional charges apply.

8. Returns, Refunds and Cancellations

Returns, refunds and order cancellations are handled in accordance with our Refund and Returns Policy and applicable consumer protection legislation.

Customers should contact us promptly if they receive an incorrect, defective or damaged product.

Nothing in these Terms and Conditions restricts statutory consumer rights.

9. Product Warranties

Some products may include manufacturer or distributor warranties.

Warranty conditions and periods may vary between products.

We recommend following the manufacturer’s operating, installation, maintenance and safety instructions.

Nothing in a manufacturer’s warranty excludes any statutory rights available to customers under applicable law.

10. Wholesale and Bulk Orders

We may accept wholesale purchases and bulk orders from eligible business customers.

Wholesale prices, minimum order quantities, payment arrangements and delivery terms may differ from ordinary retail orders.

Additional terms for a specific wholesale transaction will be communicated and agreed upon before the order is completed.

11. Intellectual Property

Our website may contain trademarks, logos, product photographs, written content, graphics and other intellectual property belonging to Blooms Home & Kitchen Appliances Limited or relevant third parties.

You must not reproduce, distribute or commercially exploit protected website content without appropriate authorisation, except where permitted by law.

Brand names and trademarks belonging to manufacturers remain the property of their respective owners.

12. Third-Party Services

Our website may contain links to third-party websites or use external services for payments, deliveries and other business functions.

Where you use a third-party service, its applicable terms and privacy policy may also apply.

We are not responsible for the independent content or practices of third-party websites that we do not control, subject to applicable law.

13. Limitation of Liability

We aim to provide accurate product information, reliable customer service and reasonable website availability.

However, temporary service interruptions, technical errors or events outside our reasonable control may occasionally occur.

Nothing in these Terms and Conditions excludes or limits liability that cannot lawfully be excluded or limits any statutory consumer rights.

14. Privacy and Data Protection

Personal information collected through our website will be handled in accordance with our Privacy Policy and applicable Nigerian data protection legislation.

Customers are encouraged to review our Privacy Policy to understand how their information may be collected, used and protected.

15. Governing Law

These Terms and Conditions are governed by the applicable laws of the Federal Republic of Nigeria.

Any dispute arising from a transaction or the use of our website will be addressed in accordance with applicable Nigerian law.

16. Changes to These Terms

We may amend these Terms and Conditions to reflect changes in our operations, services or applicable legislation.

Updated terms will be published on our website with their effective date.

Changes will not retrospectively remove rights that customers have already acquired under applicable law.

17. Contact Information

For questions concerning these Terms and Conditions, please contact:

Blooms Home & Kitchen Appliances Limited

RC Number: 9785675

Registered Address: B124, Alaba International Market, Electronics Line, Alaba, Lagos State, Nigeria.

Email: et**********@***il.com

© 2026 Blooms Home & Kitchen Appliances Limited. All rights reserved.